LOCATION-After arriving at the train station, we were met with someone from the hotel who took our luggage & walked us to the hotel.
It is situated at... read more the edge of the small town of Aguas Calientes but not too far from restaurants & the centre of town. The rooms are well appointed & lobby is cozy.
Based on limited observation, I dare to say it’s the nicest one in town.
STAFF-Check in was very personal. Instead of the staff sitting or standing behind the counter, we sat in the living room type lobby & got processed there. Naemi was very welcoming & assisted us with our requirements to get us up to Machu Piccu. She also got us connected with a private guide, Rodrigo Jaen Becerra. I highly recommend him based on his command of English, knowledge of the area & shortcuts here & there.
ROOM-we had a river view & the sound of the water rushing added to the overall ambiance. Plus it was nice just to watch hikers walking on their way to the citadel in the early morning up to mid-afternoon.
Booked the Hotel almost a year ago for what was to be a special occasion. Flew from Australia to experience the mystique of Machu Picchu. Selected the Hotel based on... read more reviews despite the heavy price.
Many great aspects of the experience but also many frustrating ones. Things that should not happen in a Hotel of such standard and price. Staff were friendly and tried to make good the various “oops” but the apologies one thing after another wore thin.
Great location, great vibe. Sadly the little things do matter.
Stayed here s during trip to Lima Peru and Equator and it was gorgeous - great location and well laid out. Breakfast buffet was also wonderful and even ate dinner... read more here - no complaints - staff friendly and efficient - clean rooms beautiful