Privileged to have a location in the middle of a wonder of the world; the rain just started when we had finished the visit to Machu Picchu so we were... read more all wet and the staff were very friendly from our arrival, especially Sandra who helped us move to a room overlooking the river and we could have a wonderful stay although unfortunately it was very short. Thank you so much
We stayed at Sumaq one night and had a wonderful experience! The hotel and rooms are beautiful, and the restaurant was fantastic. Don't hesitate to stay here, this ... read more is a great place to stay when you’re in Aguas Calientes!
Just had the most amazing experience as a foodie and a chef - was blown away by the quality and presentation- a wonderful experience a big thank you nawpa and... read more our beautiful waitress Margot xxx boof and Trace
We were greeted at check-in with a warm towel to wipe our hands, a wonderful local non-alcholic drink and a yummy appetizer. Our room was spacious and spotless. ... read more During our stay my husband became ill. The hotel staff could not have been more helpful. They arranged for us to stay beyond check-out time so my husband could rest. They also arranged for a local doctor to come to the hotel to check on my husband. Thankfully it was nothing medically serious and after rest and a few antibiotics we were good to go. A special thank you to Carolina of the hotel reception for her concern and help. I would gladly stay at this hotel again and highly recommend it. More
We stayed here just a few hours, after arriving on the evning train, then heading out at 6AM for Machu Pichu, and have no complaints.
Staff were superb - very... read more friendly and efficient and the rooms are a decent size, and have a modern, clean look.
Our room faced away from the river, and we were a little concerned to discover ear plugs on the bed. There were explained shortly afterwards when we saw a train just a few metres from our window. However, either the trains don't run all night, or the double glazing works, as we were not disturbed during the night.
We were on a package with dinner and breakfast and while dinner choices were limited, the food was good, served fast, and with very good service.
The hotel is in a stunning spot, just down the road from the town, looking on a river and mountain, so, it's worth getting a room facing the front.
It's an easy 5 minute walk from the train, town and shuttle buses to Machu Picchu, though the road ends a few hundred metres from the hotel and you need to walk through a muddy dirt section to check in. However, the roadworks out front indicate this should be fixed soon.
This is not a town worth an extended stay - it exists purely as a place to sleep on the way to, or from Machu Pichu, but Sumaq does the job well - a good sleep, great service, and a decent meal, all a short walk from everywhere you need to go.