Sumaq is high quality hotel with good location. Rooms are beautiful but there is no air condition. Staff is friendly and food was ok, not super good. There... read more is nice and cosy bar at the hotel. Hotel is near train station and staff was taking care of our very heavy bags, which was nice.
This is a very nice hotel situated beside a roaring river. The river is magnificent! We had a pleasant overnight stay here. The staff was very helpful... read more and professional. A highlight was dinner, which was delicious and beautifully presented. Our server, Eduardino, was truly special. He gave us good recommendations and was generally so upbeat and cheerful that we enjoyed the dinner all the more. I'd stay here again. It's a unique spot.
This is quite a disappointing hotel; it is in need of some refurbishment, both with the building and leadership. We were expecting a top hotel but did not find it... read more at Sumaq, which was very disappointing. The other hotels we stayed in the region (Antigua Casona San Bas in Cusco; Sol y Luna in Urubamba; El Alberguein Ollantaytambo) tried much harder to provide good service and provided considerable better value for money. I would recommend a lower priced hotel and standard amenities.
This hotel is the perfect retreat after a long afternoon at Machu Picchu. We were immediately greeted by a welcome drink and then escorted to our “matrimonial” room and the... read more kids had a nice room next door.
The pre dinner drinks were amazing and the dinner exceeded all expectations. The president of Peru had just been to the hotel a few days earlier and judging by the service I can understand why!
Even the breakfast we had at 5 am before our hike the next day was outstanding. The hotel took our bags and they were waiting on the train platform at 330 pm. All worked exceptionally well!
Thank you for providing such high quality service! More