This may just be the nicest hotel I've stayed in - anywhere! It is a lovely hotel at the base of the mountain. Rooms are beautifully-appointed, beds are comfortable and we had a quiet and restful night's sleep. Service is outstanding as well. The hotel provides so many little extras. Our check-in included an invitation to sit on comfortable couches and enjoy a lemonade and small snack, while they came to us with an ipad to complete the check-in process. We left our room briefly to explore the area, and came back to find a beautifully arranged fruit tray waiting for us in our room. An attendant knocked on our door and asked us if we needed more towels (even though we had already been provided 2 per person), then offered us chocolates when we politely declined. Breakfast and dinner (with wine) were included in our overnight stay. Both were delicious. They even offered us a free cooking class, which we had no time for. (Machu Picchu awaited!) This was an outstanding hotel, definitely the best of the 5 hotels that we stayed in while traveling around Peru. More
We stayed at Sumaq when we visited Machu Picchu. When we arrived at the station there were porters from the hotel there to pick up our luggage and deposit it at the hotel so that we didn't have to schlapp it. When we arrived at the Sumaq we were welcomed with a glass of bubbly (non-alcoholic) and some nibbles and checked into a nice room with a view of the river. Included in our rate was a cocktail breakfast and also dinner and as in the evening it rained it was lovely not to have to venture out for dinner. When taking the bus down from Machu Picchu it will stop at the hotel if you request as you enter the bus. And the hotel is only a short walk to the train station. More
We are a family of four and stayed here for two nights. It’s at the bottom of Aguas Calientes, close to the river which sounds so peaceful at night and the best of natural noise makers. Beds are super comfortable. Service was lovely. This is...More
LOCATION-After arriving at the train station, we were met with someone from the hotel who took our luggage & walked us to the hotel.
It is situated at the edge of the small town of Aguas Calientes but not too far from restaurants & the centre of town. The rooms are well appointed & lobby is cozy.
Based on limited observation, I dare to say it’s the nicest one in town.
STAFF-Check in was very personal. Instead of the staff sitting or standing behind the counter, we sat in the living room type lobby & got processed there. Naemi was very welcoming & assisted us with our requirements to get us up to Machu Piccu. She also got us connected with a private guide, Rodrigo Jaen Becerra. I highly recommend him based on his command of English, knowledge of the area & shortcuts here & there.
ROOM-we had a river view & the sound of the water rushing added to the overall ambiance. Plus it was nice just to watch hikers walking on their way to the citadel in the early morning up to mid-afternoon.